Returns & Refund Policy

At DoughGirl, we stand behind the quality of our artisanal baked goods and pantry staples. Due to the perishable nature of our food products, we offer replacements or refunds for items that arrive damaged or do not meet our freshness standards within 48 hours of delivery.

Return Process

• 1.
  Document the Issue

  Take clear photos of the product and packaging as soon as you notice any damage or quality concerns.

• 2.
  Contact Our Team

  Email [email protected] with your order number and photos within 48 hours of receiving your delivery.

• 3.
  Quality Review

  Our kitchen team will review your request and confirm if your claim is eligible for a replacement or a full refund.

• 4.
  Resolution

  Once approved, we will ship out a fresh replacement immediately or process a credit back to your original payment method within 5-7 business days.